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Understanding Flow  

FLOW

Flow

Flow decides the merchant's business model. Select any one of the flows that suit the merchant's business model. The flows determine the navigation for the products in the website. The streams of flow support the most preferred and standardized way of representing the products in the website.
Userlogin


The userlogin component forms the most important part of a website. The userlogin component is the part where the user of the site logs in and authenticates himself to enter the site.
Enter the username and password in the appropriate text boxes
Click on the "Signup as a new user" link
The signup component offers the facility of signing up as a member of the website. Any user who wants to sign up clicks on the appropriate link and arrives to this page, where he enters his personal details. Once he enters all the relevant information, he submits the information and gets authenticated as a user of the site. To register as an user:
1. Enter the appropriate details as asked in the form
2. Click on the Submit button
If the userid that the user enters already exists, the user is shown an editbox where he is required to enter another userid. The other details are stored except for the userid and prompt the user for the userid until a unique id is entered.

E-COMM


Navigation pattern
Categories -> Sub-category -> n-level category
| _ _ _ _ _ _ _ _ _ | _ _ _ _ _ _ _ _ _ _ _ _ |
-> Product Classification
-> Products
              -> Shopping cart
                   -> Userdetails
                          ->Checkout



This flow is a combination of the best features of flow 1 and flow 2. Under this flow, it is possible for the user to create a hierarchy of categories fully scalable downwards. That means there could be a product classification below a subcategory or may directly be classified under a particular category. Where, Categories are the broad heads of product lines dealt with by the organization. Sub Categories are the heads under which the product classification is grouped. Product Classification defines the variances for the products.
Let us see how we can better understand the above chart. Assuming merchant X, dealing in a variety of products wants to set up the flow. One of the product lines being garments under which Merchant X deals in branded items.
To display an ultimate product like 36", Chinese collar T-shirt of Lee coopers brand, the following pattern could be adopted

CATEGORY GARMENTS

SUB - CATEGORY T SHIRTS

SUB SUB CATEGORY COTTON

PRODUCT CLASSIFICATION CHINESE COLLAR

PRODUCT LEE COOPER

PRODUCT DESCRIPTION Size 36", knitted

The user can designate one or more of the main categories as special category, which has to be showcased separately. These special categories will be displayed on the home page. Product classification gives more identity to the product, generally in terms of brand, utilization or any other feature. The common features for a particular product are grouped under the product classification. On clicking the categories, the internet-customer will be taken to the products page where the product classifications will be displayed.
The product classification could either be based on the Brand name like LEE COOPERS, PETER ENGLAND, Usage pattern like SUMMER WEAR, CASUAL WEAR, Buyer groups like MEN / CHILDREN, Product Channel like KNITTED WEAR, COTTON- WOOL MIXED.
This flow is best suited for Users dealing in n-level multiple product lines for example a shopping mall, Large manufacturing houses, Portals etc.
From the internet-customer perspective:
INDEX
In the website, the Categories will be displayed on the left hand screen of the website. On clicking the categories, the sub categories for the particular category will be displayed. To access the sub sub category for the sub category, the internet customer has to click the relevant sub category.

Product Classification


The related product classifications for that particular sub category will also be displayed in the products page.

Product


To drill down further for a product, click on 'GO' which displays all the products falling under the product classification.
The user can 'add' a particular product to the 'International' cart or the 'local' cart. This takes the user to the scart page.

This component displays the products that have been added to the Cart by the user. Once the user clicks on the 'Add' link in the moreinfo page the product is added to the Cart, which is ultimately shown in this component.
This component is similar to a shopping cart, i.e., the list of all products that the user has requested for is shown in the component. The component shows the product name, the Price, the tax, the quantity the user has requested for and the Total. It also provides an option Remove that allows the user to remove the product from the Cart if he wishes. The component offers three options: continue, checkout and recalculate.
To continue browsing the site from the place the user was initially in click on the link "continue"
To modify the details in the Shopping cart:
1. If the quantity needs to be modified, modify the entry in the quantity column
2. To remove a particular product, place a checkmark against the product name in the Remove column
3. Click on the link "recalculate"


Local Shopping Basket:
The user has to enter the 'City Name' and the 'mode of Transportation'

International Shopping Basket:
The user has to select the country for shipping and the mode of Transportation
Once the user has completed adding all the required products in the Cart, he clicks on the link "checkout", which generates userdetail page.

Userdetails

This page displays details of both the local and international Carts details, i.e. the product name, quantity, Price of the product, the Amount, its shipping charge and the Total amount, depending on the details entered by the user.

Shipping Address: The user has to enter the shipping details. If the user has added products to both local and international Cart then he has to enter both the local and international shipping address.

Userdetails as in Credit Card: The user has to enter the details as mentioned in the credit card.
After the details are entered the user clicks on the 'Continue' button, which takes to the page, which displays the all the details, the user, has entered. Click on the 'OK' button if the user is satisfied with the entry else the user can click 'Cancel', which takes the user back to the previous page where he can edit the details.

 

Search:


The search component provides the user the facility of searching for the product he requires. There might be cases where the user does not know which category holds the required product. The search component offers a solution to such situations.

The user types the keyword in the textbox in the component and clicks on the GO button. The search component in turn searches for the products that correspond to the keyword and displays them with the required details such as the price and the description of the products.

This component displays the products with certain details like the products' price and their description. This component is displayed as a result of a search initiated through the search component.
This component also offers an option of obtaining more information if the user wants to know more about the products. To obtain more information on the product, click on the "moreinfo" link of the product.

 
ENQUIRY
Categories -> Sub-category -> n-level category
| _ _ _ _ _ _ _ _ _ | _ _ _ _ _ _ _ _ _ _ _ _ |
-> Products
-> Shopping cart
-> Enquiry
->EnquiryProcess
 

ENQUIRY

Userlogin

The userlogin component forms the most important part of a website. The userlogin component is the part where the user of the site logs in and authenticates him to enter the site.
Enter the username and password in the appropriate text boxes
Click on the "Signup as a new user" link
The signup component offers the facility of signing up as a member of the website. Any user who wants to sign up clicks on the appropriate link and arrives to this page, where he enters his personal details. Once he enters all the relevant information, he submits the information and gets authenticated as a user of the site. To register as an user:
1. Enter the appropriate details as asked in the form
2. Click on the 'Submit' button
If the userid that the user enters already exists, the user is shown an editbox where he is required to enter another userid. The other details are stored except for the userid and prompt the user for the userid until a unique id is entered.
Category:
Displays a list of all available categories of the store. The categories that are displayed offer a link to the corresponding products. The categories might have subcategories or might have products directly under them. To view the contents of a particular category or a subcategory, click on the category name.
The category that has been selected appears at the top of the list with the corresponding subcategory listed under it. If there are products under the category, then the products appear in the page when the category is selected.

 

Product Display:


This component displays the products with certain details like the products' price and their description. This component is displayed as a result of a category being clicked in the category component.

This component also offers an option of obtaining more information if the user wants to know more about the products. The user can click on the GO link of the product for which he wants to have more information.

 

Moreinfo:


This component is displayed when the user clicks on the GO button. This displays further information about the product on which the user has requested for more information. This displays all the information that is relevant to the product and also provides an "Add To Enquiry" option. If the user is interested in placing an enquiry for this product, the user clicks on this link that subsequently adds the product to the enquiry list.

 

Scart:


This component displays the products that have been added to the enquiry list by the user. Once the user clicks on the 'Add To Enquiry' link in the moreinfo page the product is added to the enquiry list, which is ultimately shown in this component
This component is similar to a shopping cart, i.e., the list of all products that the user has enquired for is shown in the component. The component shows the product name and the quantity the user has requested for. It also provides an option 'Remove' that allows the user to remove the product from the enquiry list if he wishes. The component offers three options: continue, checkout and recalculate.
To continue browsing the site from the place the user was initially in
1. Click on the link "continue"
To modify the details of the enquiry
1. If the quantity needs to be modified, modify the entry in the quantity column
2. To remove a particular product, place a checkmark against the product name in the Remove column
3. Click on the link "recalculate"

Once the user has completed his enquiry, i.e., he has added all the required products in the enquiry list; he clicks on the link "checkout", which generates an enquiry request form.

Enquiry Form:


This page is displayed on clicking the checkout page in the scart page. The user has to enter certain details like name, address etc. Click on the submit button after entering the details.

 

Enquiry Process:

This page is displayed on submitting the enquiry page. This page processes the enquiry requested by the user.

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